Please note: You must contact your local law enforcement agency or district attorney to request an investigation. Under Georgia law, the GBI, as an assisting agency, can ONLY respond to requests for investigations from:
- Governing officials of a municipality
- District Attorneys
- Superior Court Judges
- Chief law enforcement officers of any municipality
- Chiefs of county police departments (in counties with population in excess of 100,000)
- Chiefs of regular or volunteer fire departments (in suspected arson cases)
- Governor of Georgia (by directive)
Also, we cannot respond to requests for GBI patches due to security concerns.
1. GBI’s 24 Hour Communications Center: 404-244-2600
We must stress that the GBI is not a first responder organization and by statute must be requested by a criminal justice agency before it can open a criminal investigation. Please contact your local law enforcement agency to report criminal activity. They will in turn request assistance from the GBI where it is appropriate.
2. Criminal History Records
If you have questions concerning criminal history records, please use the following contact numbers and email addresses:
Please note: These email addresses are only for those who have problems or issues with their own Georgia Criminal History record at the Georgia Crime Information Center (GCIC).
Please refer to Obtaining Criminal History Record Information on the GBI site.
General Public – call 404-244-2639 or email your questions to firstname.lastname@example.org
Please DO NOT use this email address for anything other than criminal history record issues.
Attorneys Requesting Information for Trial Preparation – 404-244-2639 or email: email@example.com
3. Sex Offender Registry
For questions concerning Georgia’s Sex Offender Registry, please e-mail GCICSexOffenders@gbi.ga.gov or call 404-270-8465 or 404-270-8622.
Your question may be answered in the Sex Offender Registry FAQ.
For questions concerning Georgia Crime Statistics, please call 404-270-8454.
5. GBI Investigative Reports, Crime Lab Reports, Etc.
To obtain documents from the Georgia Bureau of Investigation, please direct your Open Records Act requests (under O.C.G.A. 50-18-70) to:
Open Records Unit
Georgia Bureau of Investigation
3121 Panthersville Road
Decatur, Georgia 30034
Please note: The Phone Number and Email address are ONLY for Open Records Request concerning GBI investigations or GBI Crime Lab reports.
Fax your request to 404-270-8529
Email your request to OpenRecords@gbi.state.ga.us
To assist you in obtaining the information that you need, please provide the following information in your request:
Your full name
Your mailing address
Your contact telephone number (and fax number if available)
The names of the subjects or victims of the investigation or report
The Georgia county or city where the incident occurred
The date of the investigation or incident associated with your request
All records requests are subject to the Georgia Open Records Act and may result in the requestor being billed for the requested information before the records are released. If you have questions, contact the GBI Open Records Unit at 404-270-8527.
6. Office of Professional Standards
For questions concerning the conduct of any GBI employee please contact the following office.
3121 Panthersville Road
Decatur, GA 30034